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Falling Water, Crashing Windows: Making Computers More School Friendly
By Mary Burns
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Date Posted: Tuesday July 15, 2003 11:31:53 AM
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Classroom teachers should not have to put up with the architectural equivalent of leaky roofs.

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john.a.wills
Date Posted: Wednesday July 16, 2003 06:49:28 PM
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As an applications programmer I have always tried to orient my work towards the user's needs and convenience. Other programmers have told me that I should expect more from the user: let the HR people search by SSN on-line and have a monthly printout in alphabetical order on their desks so they do not need to be able to search by name; don't implement a multi-use piece of software (they were talking about my conversion of SPSS for the TR440): make the user learn each application program separately. And the piece of software I have just installed goes awry if both Access 97 and Access 2000 re installed on the computer. This is partly a result of Microsoft's own incompetence regarding versions of Access, which is bad enough for the application programmer and really intolerable when it affects the end user.

Especially among IBM mainframe users, there is a tendency to let system and even our own software remain inferior to its potential: we get around the problem, we don't send a report to IBM. Also in an IBM shop my supervisor discouraged me from getting to the underlying problems in our large software suite because, he thought, it would be impossible to program it to handle every possible constellation of input correctly, so let's just fix bugs as they appear. I was once rebuked by HIS superior for writing comments in code indicating where that code was most in need of restructuring.

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tjr
Date Posted: Friday July 18, 2003 02:13:07 PM
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Very nice article. Thanks for sharing!

I think it's rather silly for people to feel limited to using Microsoft products... but at the same time, I understand why they do. We really should get ourselves (the technology-using world) to view technology, including operating systems and computer processors, more like tools. This sort of analogy has been used a lot, but it still applies.

Just as more people may use Windows than Macintosh, probably more people own a hammer than a jig saw. There are many useful things that you can do with a hammer, but there are things that you can do with a jig saw that would be difficult or impossible with a hammer. We should select our technologies based on what we need them for, not based on what someone else needs them for.

It's hard, sometimes... a rather uphill battle... but that doesn't mean it's not worth it.

(By the way, I'm not being anti-Microsoft here. If their products suit your needs, then use them. If they don't, then I hope you would feel free to consider other alternatives, and see if there's anything better for you.)

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dfc
Date Posted: Friday July 25, 2003 10:08:14 AM
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The analogy of a house presupposes the necessity of computers in the school environment. Not to be polemic, but can someone point out, please, a few reputable studies which indicate that computers enhance learning?

I hear this claim over and over, but my weak little mind can only think of one or two *limited* domains where computers could assist learning (those domains would involve helping students who require more repetition than the "average" student in certain memorization tasks, such as geography, multiplication tables, etc. A computer could be more patient than Mother Theresa in many of these cases and would be of benefit to these students).

I fear that computers are too often used in the classroom like television is: an escape for the teacher. It has been shown that television learning is far inferior than one-on-one teaching by a caring educator (be it a public educator, a parent, or some other concerned adult). I think those of us "in the industry" too often ask "what is a computer good for?" and try to wedge it into domains where it clearly does not belong, instead of asking "I have a problem, how can I solve my problem?"

Because of this intrusion, we create more problems by assuming that computers must be good for education (because they're so cool!) and bypass traditional reasoning skills in solving educational dilemmas. This isn't to say that there is no place for them. I believe there are some narrow domains where a television can be useful and a computer is no different.

But to blindly trust legislators (who have been bought and paid for by technologists), district administrators, and "educational software" writers that "this computer will make your kids smarter" is simply foolish. Those of us interested in improving public education would do well to demand our tax dollars used in paying quality teachers a higher salary, hiring more of them, rather than wasting the billions of dollars annually on purchasing, maintaining, upgrading, and supporting bad circuitry (as the essay to which this is a reply pointed out so well).


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